I 💗 writing about AI, Leadership, Deep Focus💎 15+ yrs navigating McKinsey, Google, SA & Yash (powered by coffee, curiosity & an allergy to boredom :) | Follow & DM for insights, job opps, any help.
Time to change the SLA conversation in IT....
#servicedelivery #servicemanagement #SLA
#deliverymanagement #measures #engagement
#accountmanagement #customerexpereince #customercentric